SECURITY POLICY
MW Cleaners considers online order security to be of the utmost importance.
We use Secure Socket Layer (SSL) technology to provide you with a highly
secure online ordering process. We back our commitment with our Order Security
Guarantee. The result is a dry cleaning experience that offers you the service
and convenience you have come to expect from MW Cleaners, combined with
the high level of security you deserve.
Order Security Guarantee
We are so confident in our security measures that we offer you an Order
Security Guarantee. Simply stated, we promise that you'll never have to
pay any money related to unauthorized charges to your credit card account
if they result from a transaction you made while on our site. No site offers
you more comprehensive protection.
According to the Fair Credit Act, your credit card company can only hold
you liable for $50 in fraudulent charges in the event of any credit card
fraud. If you become the victim of credit card fraud because of any order
you place with our online store, we will reimburse you for up to $50 billed
to you by your credit card company as a result of those charges.
If you believe you are the victim of credit card fraud, you must immediately
contact your credit card company and follow the procedures as set forth
in your credit card agreement. Upon satisfactory conclusion of those procedures,
please contact us using the information at the bottom of this page.
You'll Know You're Secure
Internet Explorer and Netscape Communicator/Navigator both provide clear
visual indicators that tell you whether or not you are browsing in secure
mode. The first indication is in the Website address itself. In standard
(or non-secure) mode, the address will begin with "http://". When
you enter a secure site, the address will begin with "https://".
In this address prefix, the "s" means "secure".
Additionally, both browsers display an icon in a lower corner of the browser
window to indicate secure browsing. Refer to the following chart to see
the symbols used by your browser.
Browser
Standard
Symbol
Netscape 4.x
Internet Explorer 4.x, 5.x
NO PICTURE
This Site does not support Internet Explorer or Netscape browsers earlier
than version 4 due to incompatibility with the security technology that
our site uses. If someone you know has an earlier version of either browser,
please inform them that they can download the latest version of the browser
of their choice from the browser vendor.
The Order Process
The security of your order is automatic - you don't need to do anything
other than glide through the checkout process. Everything runs in the background,
leaving you to concentrate on your order. When you click the Checkout button,
your browser gets digital confirmation that it is dealing with mwcleaners.com.
Your order cannot continue until a positive ID is made. This process occurs
every time that you place an order on our site.
MW Cleaners uses VeriSign software to control the use of digital certificates.
VeriSign uses up to 128-bit encryption to protect your credit card information.
If your Internet browser does not use a cipher strength of 128-bits but
you wish to use it, you may download an upgrade from your browser vendor.
Click on the VeriSign logo to confirm that mwcleaners.com is a VeriSign
secure site.
During the Checkout process, our server will communicate with your computer
in secure mode, using an encrypted format. When this process begins, your
browser may display a security notice window telling you that the secure
communication process has begun. It's all right to click on "OK"
and proceed. Your browser just wants to let you know that the process has
begun.
We hope that we have alleviated any of your security concerns. If you have
questions or comments, please contact us in one of the following ways:
We hope that we have alleviated any of your security concerns. If you have
questions or comments, please contact us in one of the following ways:
· E-mail us: mwccs@tmw.com
· Call us toll-free at: 1-877-MWCleaners (1-877-692-5326)
· Our business hours are Monday-Friday, 8 am – 5 pm CST
· Write us at:
MW Cleaners
210 Spring Hill Drive
Suite 135
Spring, TX 77386
Attn: Customer Service
