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Aggregate Non-Personal Information That We Collect
"Aggregate non-personal information" is information that is recorded about users and collected into groups so that it no longer reflects or references an individually identifiable user. We collect the following aggregate non-personal information from visitors to our Site:
- the pages a visitor may access, and the duration of such access.
Personally Identifiable Information
When you register, the following information is collected:
- Pick up / Drop off Addresses
- Telephone Number
- E-mail Address
- Credit Card Information
- Information volunteered
For example, when you visit our Site and register your order, we will ask you to submit certain information identified above in order to process your order. If necessary, we will contact you via telephone or e-mail to request any information needed to fulfill your request, or to advise you of any delays in our services. In all events, we will keep the information you submit on a secure server, and your credit card information will be encrypted. You may view, change, or delete your personal information by contacting us using the contact information at the end of this policy.
Other Information We Collect
We automatically receive and record information from your browser, such as your IP address, Internet connection speed, and Internet connection duration.
At MW Cleaners, we are committed to protecting our relationship with our customers, and we use personally identifiable information that you submitted as part of our own business, or that of a parent or affiliate. Specifically, from time to time we share aggregate non-personal and personally identifiable information with our parent or affiliates to assist in our or their marketing and merchandising efforts. We also may share with third parties aggregate non-personal information about visitor to the Site without restrictions as to use.
We also may disclose your personally identifiable information to unaffiliated third parties to (a) assist us in managing and maintaining customer information, (b) assist us in our own marketing efforts; or (c) administer services on our behalf, such as credit card processing for purchases. In these situations, we do not authorize those parties to use your personally identifiable information for any other purpose.
We may also disclose your personally identifiable information or aggregate non-personal information when (a) we believe the law requires such disclosure, (b) in response to legal process and law enforcement requests, and (c) as necessary to protect the property, interests and rights of MW Cleaners, its parent, affiliates, and others.
Finally, in the event all or a portion of the assets owned or controlled by MW Cleaners, or any parent, affiliates and others, are sold, assigned, transferred or acquired by another company, both personally identifiable information and aggregate non-personal information from and/or about our customers may be among the transferred assets.
Please contact us for any questions about the management or use of personally identifiable information or, if you do not wish to have your personally identifiable information shared, please contact us using the contact information at the end of this policy.
A tracking pixel is a small file that our web server will store on your computer to give you an individual ID. We use these pixels to allow us to understand what areas of our Site are of interest to you so we can better serve you. For example, by allowing our Site to place a pixel on your computer, we will know certain information about you for a future visit.
Browsers may allow you to delete pixel which have accumulated during your past Internet excursions. If you do not wish to have pixels on your system, you may be able to set your browser to either refuse pixels in the future or warn you before accepting a pixel. For further information, please refer to the documentation and help system provided with your browser software. Please note that if you set your browser to refuse pixels, some parts of our Site may not work properly.
Information Security and Notification
We maintain your information on a secured server, and we encrypt your credit card information. But, there is no perfect security that is impenetrable from hackers and thieves. In the very unlikely event we believe that the security of your information in the possession or control of MW Cleaners may have been compromised and if notification is appropriate, MW Cleaners may notify you using the information you submitted to us.
Other Communications You May Receive
In an effort to keep you apprised of our services, your information will be stored on a secured server, and you will receive our monthly newsletter by e-mail. You may change or delete this option at any time.
MW Cleaners is very concerned about the safety of children using the Internet. In keeping with the Children’s Online Privacy Protection Act of 1998, we will not knowingly collect personally identifiable information from any visitor under the age of 13 without prior verifiable parental consent.
If we discover that a visitor is under the age of 13 and has registered without parental consent, we will remove his or her registration information from our files. We may then maintain a record of the child’s name and address in a DO NOT REGISTER file to prevent future re-registration by them.
Social Security Number Protection Policy
Social Security numbers are classified as "Confidential" information by MW Cleaners. We work hard to protect Social Security numbers, whether in paper or electronic form, and we have policies and procedures that prohibit the unlawful disclosure of and that limit access to Social Security numbers. These restrictions apply to all Social Security numbers collected or retained by MW Cleaners in connection with employee or other relationships.
Links to Other Sites and Services
This Site may include links to other sites that are not under our control. These websites have their own policies about privacy and security, which you should review before using those sites. Neither MW Cleaners nor any affiliated entity assumes any responsibility for these linked sites and provides these links solely for the convenience of our customers.
For Further Information
If you have any questions, comments or concerns, please contact us in one of the following ways:
Call: 1-877-MWCLEANERS (1-877-692-5326)
Our business hours are Monday - Friday, 8 am - 5 pm CST
E-mail Us: [email protected]
Write us at:
210 Spring Hill Drive
Spring, TX 77386
Attn: Customer Service